01 / Manage

Integrated services. Clear accountability. Measurable performance.

Integrated Facilities Management solutions designed around each client’s facilities, operating environment and business requirements.

A complete operating framework

People, services and information working together.

We bring together on-site resources, workplace support, technical and soft services, service coordination and performance management within one structured operating framework.

The objective is not only to keep facilities operational, but to create reliable, safe and well-managed environments that support people and organisational performance.

On-site FM and workplace resources

Facilities Managers and Coordinators
Helpdesk and service-desk personnel
Reception and front-of-house personnel
Mailroom personnel
Drivers and transport support
Technical and maintenance personnel

Integrated operational services

Technical and building maintenance
Cleaning, hygiene and workplace support
Security and specialist-service coordination
Landscaping, waste and pest management
Utilities and facilities cost monitoring
Contractor and supplier coordination

Mobilisation and transition

Operating-environment review
Resource planning and deployment
Asset and maintenance information review
Helpdesk and reporting setup
KPI and service-standard implementation
Governance and communication arrangements

Performance management

Service levels and KPIs
Planned and reactive maintenance performance
Service requests and complaints
Contractor performance
Cost, risk and compliance reporting
Corrective action and continuous improvement

Why an integrated approach?

Clear accountability

Better service coordination

Improved cost visibility

Consistent standards

Reduced service gaps

Continuous improvement

Talk to MFMS

Looking for an IFM solution structured around your organisation?

We can develop a service model around your facilities, resources and performance objectives.

Discuss an IFM solution